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Home / ISO 21001:2015

ISO 21001:2025

Educational Organizations Management
SystemsRequirements with guidance for use (2nd Edition, 2025)

What is ISO 21001:2025?
ISO 21001:2025 is the Education Organization Management System (EOMS) standard developed by the International Organization for Standardization (ISO), specifically designed for educational and training institutions to enhance learner satisfaction, education quality, and curriculum effectiveness while driving continuous improvement. It applies to all types of organizations providing educational services, including training centers, vocational colleges, beauty academies, language schools, kindergartens, and online education institutions.

Who Should Apply?

Any educational organization looking to elevate its management quality and credibility, including:

 

  • Schools, colleges, and universities

  • Vocational training and skills academies

  • Corporate training departments

  • Distance learning providers

Why ISO 21001:2025 Matters

  • Aligns educational programs with your institution’s mission, vision, and policies

  • Improves learner and staff satisfaction through structured frameworks

  • Enhances trust and credibility in the educational community

  • Supports inclusive education for diverse learners, including remote and special-needs students

  • Encourages innovation and continuous improvement in learning processes

ISO 21001:2025 Application Process

Preparation and Planning

Understand ISO 21001 requirements, define service scope, and appoint an EOMS manager.

Establish Education Management System

Prepare the quality manual, policies, procedures, and define core/support processes.

System Operation & Evidence Collection

Run the system for 2–3 months and collect teaching, performance, feedback, and training records.

Internal Audit & Management Review

Audit the system for compliance and hold review meetings for performance and improvements.

Select Certification Body (CB)

Choose an accredited CB, submit required documents, and confirm scope and audit plan.

External Audit (Two Stages)

Stage 1 checks documents for compliance; Stage 2 reviews on-site operations and processes.

Certification & Surveillance

Receive the 3-year certificate, undergo yearly audits, and recertify every three years.

ISO 21001:2025 Required Document List

  • Education organization business license or registration documents.

  • Organizational structure and job descriptions.

  • Education quality manual and education policy.

  • Enrollment process, curriculum development documents, and teaching outlines.

  • Teacher qualifications and training records.

  • Student evaluation and feedback records.

  • Internal audit and management review records.

Certification Advantages

  • Enhance the international credibility and brand image of the educational institution.

  • Optimize teaching management processes and improve learner experience.

  • Meet international education standards, facilitating cross-border cooperation or recruitment of international students.

  • Support marketing, government project applications, and funding requests.